This
firm is committed to protecting your privacy.
This
Privacy Statement informs you about our practices relating to the
collection, use and disclosure of personal information that may
be provided through provision of our legal or mediation services
or that may otherwise be collected by us. By retaining us, you consent
to the collection, use and disclosure of personal information (as
defined below) in accordance with the following terms and conditions.
This
Privacy Statement explains how you can contact us if you have a
question about, want to make a change to, or delete, any personal
information we may be holding about you. We strongly recommend that
you take the time to read this Privacy Statement and retain it for
your future reference.
Personal
Information
For
the purpose of this Privacy Statement, "personal information" means
information about an identifiable individual, but does
not include the name, title or business address or telephone number
of an employee
of an organization.
What
Personal Information We Collect
When
you retain us we will collect personal information from you that
we require in order to provide you with the requested service(s).
The type of personal information we collect will depend on the nature
of the requested service(s), but may include at least some of the
following:
- Contact
information (such as name, address, e-mail address
and telephone number);
- Proof
of identity (such as a driver's licence number or social
insurance number);
- Billing
information (such as credit card number/expiration
date);
- Financial
information (such as bank and investment account information,
salary information and insurance coverage); and
- Demographic
information (such as age, education and occupation).
How
We Use your Personal Information
We
use your personal information to:
- Provide
you with timely and reliable services and do all things
necessary to administer those services;
- Communicate
with third parties (such as banks or other financial
personal, governmental agencies, health care providers,
witnesses, accountants, employers, and other lawyers)
as required to effectively render our services;
- Bill
you for our services rendered;
- Collect
outstanding debts; and
- Develop
and maintain our relationship with you and communicate
with you.
When
We Disclose Your Personal Information
We
may share personal information with third parties engaged to assist
us in providing services to you or to carry out one or more of the
purposes described above. These other service providers are prohibited
from using your personal information for any purpose other than
to provide this assistance and are not required to protect personal
information disclosed by us and to comply with the general privacy
principles described in this Privacy Statement.
We
may also disclose your personal information to third parties,
such as those described above, as may be required to carry out the
requested
services. We disclose your personal information to such
parties on an "as needed" basis.
We
reserve the right to disclose personal information to a third party
if a law, regulation, search warrant, subpoena or court order legally
requires or authorizes us to do so.
We
also reserve the right to disclose and/or transfer personal information
to a third party in the event of a proposed or actual purchase,
sale lease, merger, amalgamation or any other type of acquisition,
disposal of all or any portion of our firm or any of the businesses
or assets of Russell I. Alexander in order for you to continue to
receive the same service from a third party.
Knowledge
and Consent
We
collect personal information about you only when you voluntarily
provide it. Typically, we will seek consent for the use of disclosure
of your personal information at the time you retain us. In certain
circumstances, consent may be sought after the information has been
collected but before use (for example, when we start to use information
for a purpose not covered by your initial consent).
Depending
on the nature of the services requested, it may also be necessary
for us to collect personal information about you from a third party
(such as a bank, governmental agency, family member or another lawyer).
We obtain your consent to this collection at the time you retain
us.
You
may withdraw your consent at any time, subject to legal or contractual
restrictions and reasonable notice. If you wish to withdraw your
consent at any time, please contact Melissa Carnegie, our firm's
Privacy Officer, in the manner set out below. We will inform you
of the implications of withdrawing consent.
We
will not, as a condition of the supply of our service, require you
to consent to the collection, use or disclosure of information beyond
that which the information is being provided.
Use
for Information Purposes
If
you have not opted out of receiving bulletins we may also use your
personal information to send you information from time to time about
our services we think may be of interest to you. Should you decide
at any time that you no longer wish to receive this information,
please let us know and we will be pleased to remove you from our
contact list.
How
We Protect Your Personal Information
We
make all commercially reasonable efforts to ensure that
personal information collected from you is protected against loss
and unauthorized
access.This
protection applies in relation to information stored in
both electronic and hard copy form. Access to your personal information
is restricted
to selected employees. In addition this firm employs generally
accepted information security techniques, such as firewalls and
access control
procedures to protect personal information against loss
or unauthorized access.
Unless
we need to share your personal information as part of our retainer,
all information you give us will be kept strictly confidential.
You authorize us to send to you correspondence, documents and other
information that may be protected by a solicitor-and-client or settlement
privilege (or otherwise be categorized by you as confidential or
private in nature) through the use of the internet (and, particularly
email) in an unencrypted condition and without any guarantee of
security or protection from interception by a third party.
Retention
of Your Personal Information
We
retain your personal information for as long as necessary to fulfill
the purpose(s) for which it was collected and to comply with applicable
laws.
Changes
to this Privacy Statement
This
firm reserves the right to modify this Privacy Statement at any
time without notice. You may request a copy of our Privacy Statement
at any time by contacting us as set out below.
Correcting
or Updating Your Information
You
can help us maintain the accuracy of your personal information by
notifying us of any changes to this information. You may contact
this firm in any one of the following ways set out below to request
access to or correction or update of your personal information.
Contacting
Us
In
the event that you have any questions about our Privacy
Statement or if you have reason to believe that this firm
may have failed
to adhere to this Privacy Statement, please contact our
Privacy Officer, Christine at 5959 Anderson Street, Suite
2D,
Brooklin, ON,
Canada, L1M 2E9
.
Or
call us at 905.655.6335
